Today’s technical issues relate to some problems I’ve been informed about by some of my readers. They can’t seem to get to my site.
Naturally, my FBI instincts were alerted. After finding from those who took the time to inform me that they had to shut off their firewalls just to allow them to visit my site (thank you devoted readers), I began to do some research on the problem.
I found the common thread with those who’ve had this problem seemed to be they are all using McAfee antivirus software. Although this didn’t make the task any easier for me to solve, I decided to call my web host, Godaddy, to see if there was a problem with my site. The rep told me everything was running smoothly.
I continued to tell him that the problem seemed to be with users of McAfee software and this was his response: He told me that it’s possible that when McAfee did recent updates, they have added protection from safe sites that don’t have an SSL certificate. Ya, you may not know what that is either. I wasn’t aware of such certificate. But apparently, this is a certificate many sites add if they’re selling products from their own site to enable buyers to know their credit card info is safe on their site. But I’m not selling anything?
It got me thinking. Is this a money grab? Do I now need to purchase this annual renewal expense for $100? This is not in my budget right now and a techy, author friend mentioned that he was leery of this sounding like an upsell.
I didn’t receive any concrete answers from the rep, only possible theories, as he re-iterated that my site had the ‘green light’. And I wondered why only McAfee antivirus users were having this problem. So I continued to do my own digging around with my best friend, ‘Google’, because I’m concerned that those readers may potentially not bother with the hassle and leave my blog.
I found some interesting articles on Google from other McAfee users who are encountering this same problem. It appears to me that there are a few ways around this issue, by going into your McAfee antivirus program and manually adding the websites they are deeming unsafe.
Below are two relevant links that may help you with this problem.