The Grass is not Always Greener – #Tech Woes – From #Rogers to #BellCanada and Back

I think this may be a rant. But after the day I had Monday with more technical madness in the midst of mad mercury retrograde, I should have known better than to book such a major move-over in this phase of madness.

After all the problems I’ve had with Rogers, I’d been promising myself to move over to Bell. After spending a few hours with a Bell rep, they finally put together a satisfactory package for me for all my services. The install date was this past Monday.

An installer, minus a personality, showed up. He had little interest in my questions and made an electrical room out of my kitchen without explanation, didn’t make a new box in a more appropriate area to put the wifi and the rest of the wiring mess, set up TVs that didn’t have my programs I ordered and no idea where to even look with over 1500 channels, told me ‘they’re there’, didn’t test my landline, finally just walked out without saying he was leaving, and no info, contract number, anything. By this time, he’d been there 4 hours – minus the 2 hours he disappeared somewhere.

I then proceeded to call Bell and tell them how horrid my experience was, no TV working, and they asked if my ‘new’ phone number was working? What?????????? I didn’t order a new phone number, they were supposed to port over the old number – again, terrible service. I was screaming at this point telling them I want their shit out of my home and I’m going back to Rogers, and then after 2 hours with nonsensical people who clearly don’t know their jobs. I hung up on someone.

I immediately dialed Rogers. I had to make sure they didn’t put through the cancel order, and they gratefully, hadn’t yet. I rehooked up my Roger’s equipment – TV, Wifi, landline and told them my grief, adding that I’d already added the Bell Sim card to my mobile, but I wanted to come back to Rogers if they could match the Bell price I got. They matched it minus 5 more dollars, plus more gigs and unlimited data and are sending me a new Rogers Sim card tomorrow.

I think I lost some (more) hair over this event that finally finished after 11pm. I missed lunch and dinner, took a Valium, and finally passed out reading. Needless to say, I will put up with the outages more than I can put up with incompetent people. In fact, I noticed, my last Roger’s Bill was $50 cheaper than the regular bill. Turns out that was a credit for the July outage debacle. As my husband would say, “It’s better than getting kicked in the ass with a frozen boot.”

©DGKaye 2022

Updates to my Technical Madness and the Writing Muse

Well, it’s been an interesting week. After 2 weeks ago’s fiasco with my  burning through two laptops in one week and working on an old desktop clunker, I was elated to receive my new laptop a week earlier than promised! Woohoo! I’m on it now and what a wonderful feeling to be able to open a new page in lightning speed, rather than having to steam while waiting and wasting precious minutes for each new tab to open.

 

I’m so grateful for my new laptop, but it’s far from easy sailing yet. As we all know, setting up a new computer is like setting up the interior of our homes once we’ve newly moved in, and of course, it wouldn’t be me if I didn’t create my own problems.

I made the HUGE mistake of loading my Dropbox onto the new machine before downloading my old computer’s files on with my backup disk. After downloading everything, there were 1000s of photos and files RE-downloaded into Dropbox where my storage space is very sacred. Let me tell you how NOT Fun it’s been spending my entire weekend doing delete, delete, delete as I went through every single file – worse than cleaning, even vacuuming!

Because the duplicate files weren’t enough in Dropbox, I found them in my documents, photos, even download files, taking up valuable storage space. OYE! What a mess! From the crash to setup, it’s been a royal nightmare. But it’s done now and I feel great having that same feeling I get when I get a new car, because, of course for us writers, having a functioning computer is like having wheels!

One caveat that didn’t thrill me about my new laptop, Microsoft has a great habit of taking over our computers. They also have a steep price tag for all their Surface laptops. I was royally pissed to discover that this NOT cheap machine has zero places of extra storage – no Micro SD card slot! It also is chinzty with minimal USB ports.

Now that I spent the weekend deleting, my mission is to find a way to get my stored files off my old SD card that was in my broken laptop. Sadly, the old laptop has caught the black screen of death pandemic so I can’t transfer to anywhere! My only option at the moment is to take out the SD card in my tablet and slide the one from my old laptop into there and see what I can do from there. Any other ideas would be much appreciated in comments.

On the upside of things, while searching for my Word doc folders, I came across the file for another book I’d planned to write 2 years ago, but because it’s humorous, and I wasn’t into writing a humorous book with it not being the best of times, I abandoned it and wrote another book, the one I’m now back to revisions in. I didn’t realize I’d written half a book already, lol. I started reading some of the stories, and I was cracking up at myself (is that a bad thing?), lol, which inspired me to start writing for that book again while in revisions for my upcoming one. I did that before – wrote 2 books simultaneously – Words We Carry and MenoWhat? -A Memoir. I don’t know about some of you writers, but I find it difficult to write in humor if I’m not feeling the love.

Thanks for following me on my Schleprock ride through technology.

 

©DGKaye2020

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